Information Technology Skills (CP)(Plan Code: MIAISC45)

Are you someone who knows how to use computers and other Information Technology (IT) effectively, and enjoys helping others solve computer and IT problems? For example, do you always find yourself in the position of helping a friend or family member navigate through the latest update on their computer or phone? If so, our Computer Support Specialist Program may be perfect for you. Computer Support is the practice of managing Information Technology (IT) resources like computers, phones, video conferencing equipment, and software systems, and helping the people who use these resources to solve technical problems that arise. Computer Support Specialists can provide support in-person, over the phone, or remotely. In addition to gaining skills in a classroom setting, our program also allows you to get real-world experience by applying your knowledge in Clark's own IT helpdesk; the Penguin Help Desk. Working at the helpdesk will provide you with a collaborative learning experience and the ability to help real-world customers. This Certificate program provides a foundation that you can use as an entry-point into a job, or to continue on to complete our Associate of Applied Technology Computer Support Specialist Degree Program. Are you still determining if this career path is right for you? Explore all the degree and certificate programs in the Science, Technology, and Engineering Area of Study online. There are free resources available to you in Career Services which will help you establish a career, financial, and academic path to success. Additionally, you'll have access to free tutoring available to make sure you have the support you need to be successful throughout your program.